National Account Manager, Grocers

About International Beverage

International Beverage is a dynamic global drinks business. Established in 2006 as the international arm of ThaiBev, we specialise in developing distinctive, premium international brands for global growth, with a portfolio that is led by a range of high-quality, award-winning Scotch whiskies and includes some of the fastest growing and most prestigious beers, spirits and whiskies on the market today.

These high-quality brands include Old Pulteney and Speyburn single malt Scotch whiskies, Hankey Bannister blended Scotch whisky, Caorunn Gin, Phraya Rum, Larsen Cognac, The Reid Vodka, Cardrona Whisky and Chang Beer. 

Our highly skilled professionals work across specialist areas including blending and distilling to sales, marketing and other business partner supporting functions encapsulate the true spirit of our company. They live and breathe our company values of Find A Way; Join In; Be Open and Honest and Build our Brands. At the heart of our company is our purpose and passion to build brands that excite our customers and make us proud!

International Beverage takes great pride in being recognised as a Great Place to Work. We’re not just crafting exceptional beverages; we’re fostering a workplace where individuals can grow, innovate, and find fulfilment in their professional journey.

 

About The Role

This role will focus on driving sustainable growth, building long-term strategic relationships, and executing effective plans to ensure success across key national retail accounts. The NAM will play a pivotal role in delivering revenue, profitability, and increasing market share objectives while maintaining the integrity and values of our branded portfolio.

Main Responsibilities

Account Management & Growth:

• P&L management for retail accounts (Big 5) and overseeing the channel, to maximize sales performance, brand visibility and activation.
• Create key account plans with retail partners to deliver opportunities for growth within focus categories and new brand distribution points across the targeted portfolio.
• Deliver annual sales targets, including revenue, profit, and volume metrics, by leveraging market insights and consumer trends, aligned with brand guidelines.

Strategic Planning & Execution:

• Lead the development of the 3-5 year sales strategies through the IBHL portfolio for the retail channel to deliver and maximise our growth potential.
• Collaborate with channel & brand marketing to ensure consistent execution of initiatives in store and online platforms with timely evaluation to establish ROI.
• Forecast sales performance on a monthly basis to track & manage stock holding to identify risk and opportunities to manage business expectations.

Relationship Building:

• Build strong, collaborative relationships with buyers and key stakeholders across our retail partners and internal teams – be the main point of contact.
• Co-ordinate across departments (finance, supply chain, customer experience etc) to manage and resolve any account issues or performance related impact.
• Negotiate contracts, promotions, and pricing agreements that align with company objectives while fostering strong partnerships.

Market & Consumer Insight:

• Monitor market & customer trends, competitor activity, and shopper behaviours to inform and drive business decisions based fact based insights (Nielsen, Kantar, customer platforms etc)
• Provide regular insights and recommendations to support innovation, product launches, and category management initiatives.
• Prepare monthly & quarterly reports to communicate channel performance by customer, brand and investment.

Leadership & Teamwork:

• Capable of providing direction, a strong influencer and can communicate the advantages and disadvantages with proven ability to influence outcomes.
• Coach & Mentor direct reports (NAM & NAE) to build and create best practices and deliver  the vision for retail centre of excellence.
• Work closely with internal teams to ensure cross-functional alignment and execution of plans
• Manage and own your professional development in order to achieve your work objectives and your career and personal goals.

 

About You

Personal Attributes

• Demonstrable success in growing key accounts, delivering and achieving sales targets.
• Strong understanding of the retail landscape to drive the vision and aspirational growth plans across grocery, convenience, and online channels.
• Skilled in negotiation, relationship management, and strategic planning.
• Entrepreneurial mindset with a proactive and results-oriented approach.
• Excellent communication and presentation skills.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.
• Passion for the drinks industry and understanding of consumer preferences.

Professional Requirements

• Proven experience in national account management, ideally within the drink or FMCG industry
• Bachelor’s degree in Business, Marketing, or a related field.
• Strong financial acumen with the ability to manage budgets, pricing, and P&L performance.
• Proficient in using data analytics tools and systems to drive decision-making.

Package

• 35 days holiday
• Attractive pension
• PMI
• Income protection
• Life assurance
• Product allowance and staff discount
• Flexible working
• Early finish on Friday

 

Why International Beverage

At International Beverage, we take pride in fostering a workplace culture that goes beyond the ordinary. Our commitment to employee well-being is reflected through our Employee Assistance Program (EAP), providing comprehensive support for personal and professional challenges. Enjoy the convenience of free parking and take advantage of our cycle-to-work scheme, encouraging a healthy and sustainable commute. We prioritise your health with a range of well-being initiatives and ensure our employees are valued through offering the Real Living Wage. At the heart of our corporate social responsibility, engage in meaningful charity and volunteering activities, contributing to the communities we serve. Become a brand ambassador through our exciting program, offering opportunities to travel and participate in exclusive events. Join us at International Beverage, where every day is an opportunity to make a difference, and our brand events exemplify why it's truly great to work with us.

We prioritise diversity, inclusion, and respect. We are committed to cultivating a workplace where differences are celebrated, and each individual feels heard and appreciated. We believe in keeping it simple: diversity is our strength, inclusion is our culture and, respect is our foundation.